Products

NCR ATMs

CSC, LLC offers a complete range of both new and reconditioned NCR ATMs. We have chosen to partner with NCR because they continue to set the standards through technological innovations and understanding the user, transaction, and accessibility requirements.

Customized Service Concepts, LLC is an NCR Sales & Service Partner and we offer the best pricing in the region.  NCR is widely recognized as the world leader in ATM technology with a reputation of excellent up time performance and stability. NCR makes an ATM solution for all types of ATM applications (walk up, drive up, exterior, vestibule or lobby).  Customized Service Concepts, LLC offers a “comprehensive installation” by providing the machine and any site work/construction that may be required to make the solution fit the application.

NCR SelfServ 27 TTW Cash Dispenser

Attract customers with an exceptional ATM experience

Designed to catch the attention of your customers, the SelfServ 27 has a modern and contemporary look and feel including the latest multi-touch capability. It’s an ATM experience your customers will want to keep coming back for again and again. The SelfServ 27 performs brilliantly in locations where cash is in constant demand and will handle the highest transaction volumes due to our new S2 Media Dispense Module.

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NCR SelfServ 23 Lobby Cash Dispenser

Attract customers with an exceptional ATM experience

Designed to catch the attention of your customers, the SelfServ 23 has a modern and contemporary look and feel including the latest ADA multi-touch capability. It’s an ATM experience your customers will want to keep coming back for again and again. The SelfServ 23 performs brilliantly in locations where cash is in constant demand and will handle the highest transaction volumes due to our new S2 Media Dispense Module.

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NCR SelfServ 32 Lobby ATM

The flexibility you need—to serve your customers the way you want

Suitable for any indoor location, the SelfServ 32 is the perfect ATM to complement your branch network strategy. With a wide range of upgrade options—like providing the largest cash dispense capacity in the market—you can make the SelfServ 32 serve your customers exactly the way you want it to.

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NCR SelfServ 34 TTW Walk Up ATM

Offer your customers the widest range of transactions possible

Designed to easily handle the highest of transaction volumes, the SelfServ 34 keeps serving your customers with a wide range of transactions like mixed cash and check deposit and bill payment. Created to cope with the severest of weather conditions, the SelfServ 34 can be placed outdoors—helping you bring your brand closer to your customers.

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NCR SelfServ 84 TTW Drive Up ATM

Transform – Ready out of the box to work with NCR Interactive Teller Assisted Service Software, enabling efficient delivery of convenient live teller service across extended hours and locations
Attract – Infinity Display: supports multi-touch. 15” or 19” LCD screen. Integrated customized branding opportunities for financial institutions.
Engage – Supports NCR CxBanking SW platform – includes personalization and targeted marketing opportunities. Enable the omni-channel experience. Engage mobile first consumers.

Download Brochure

NCR SelfServ 88 Island Drive Up ATM

Transform – NCR Interactive Assisted Teller enabled. Connect consumers to the efficient delivery of convenient live teller services from the ATM across flexible hours and locations.
Attract – Infinity Display: supports multi-touch. 15” or 19” LCD screen Integrated customized branding opportunities for financial institutions
Engage – Supports NCR CxBanking SW platform – includes personalization and targeted marketing opportunities. Enable the omni-channel experience. Engage mobile first consumers.

Download Brochure

NCR SelfServ 34 TTW Drive Up ATM

Drive-through ATM transactions to make your customer’s lives easier

Designed to easily handle the highest of transaction volumes, the SelfServ 34 keeps serving your customers with a wide range of transactions like mixed cash and check deposit and bill payment. Wild weather is no challenge for the SelfServ 34 and it’s built to ensure ease-of-use when operated from a vehicle. Which means you can bring your brand closer to your customers in more locations.

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NCR SelfServ 28 Fully Weatherized Cash Dispenser

The only fully weatherized, freestanding ATM on the market

To be the stand out leaders in self-service banking your brand has to be where your customers are. The NCR SelfServ 28 does just that because it can be placed completely anywhere you want it to be—at sporting events or even music concerts. Indoors or outdoors, the SelfServ 28 can be positioned with minimal infrastructure requirements—providing you with maximum brand exposure and large transaction volumes and revenue generation opportunities.

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NCR SelfServ 37 Exterior Freestanding Walk Up ATM

The only weatherized, freestanding full-function walk-up ATM on the market

Designed to easily handle the highest of transaction volumes, the SelfServ 37 keeps serving your customers with a wide range of transactions like mixed cash and check deposit and bill payment. Created to cope with the severest of weather conditions, the SelfServ 37 can be placed outdoors as a standalone unit—helping you bring your brand closer to your customers.

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NCR SelfServ 38 Island Drive Up ATM

Serve your customers whatever the weather

Offer your customers a wide range of ATM transactions without them having to leave their car. Designed to cope with the severest of hot and cold weather conditions, the SelfServ 38 keeps your customers comfortable while they withdraw cash, make deposits or pay bills. It doesn’t matter what type of vehicle your customers have. The compact transaction area, large screen and shortest reach ensure a great user experience every time.

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NCR SelfServ 84 TTw Walk Up ATM

Transform – NCR Interactive Assisted Teller enabled. Connect consumers to the efficient delivery of convenient live teller services from the ATM across flexible hours and locations.
Attract – Infinity Display: supports multi-touch. 15” or 19” LCD screen Integrated customized branding opportunities for financial institutions
Engage – Supports NCR CxBanking SW platform – includes personalization and targeted marketing opportunities. Enable the omni-channel experience. Engage mobile first consumers.

Download Brochure

NCR SelfServ 82 Lobby ATM

Transform – NCR Interactive Assisted Teller enabled. Connect consumers to the efficient delivery of convenient live teller services from the ATM across flexible hours and locations.
Attract – Infinity Display: supports multi-touch. 15” or 19” LCD screen. Integrated customized branding opportunities for financial institutions.
Engage – Supports NCR CxBanking SW platform – includes personalization and targeted marketing opportunities. Enable the omni-channel experience. Engage mobile first consumers.

Download Brochure

NCR Interactive Teller Machines

Interactive Teller enables migration of routine, expensive transactions from the teller counter to the ATM channel, giving you the combined benefits of personal service, lower processing costs, faster transacting and smaller footprint branches.

Customized Service Concepts, LLC is an NCR Sales & Service Partner and we are extremely excited to offer the NCR Interactive Teller Machine…the future of automated banking. The NCR Interactive Teller allows financial institutions to offer their customers the benefits of both self-service and the personal touch of a branch experience in one solution.  The NCR Interactive Teller combines video collaboration and remote transaction processing technology embedded within the ATM to give your customer the choice of self-service or connecting with a remote teller in a highly personalized, two-way audio/video interaction.  The NCR Interactive Teller Machine can help your financial institution:

  • Offer your customers the choice of presence and preference to carry out their banking however they want and whenever they want. This strategy is key to maintaining and growing your business in today’s competitive retail banking world.
  • Maximize income generation, manage expenditures, control risk and growing customer loyalty by improving the customer experience. That’s how NCR Branch Transformation Solutions can help.
  • Improve customer satisfaction. The Interactive Teller will assist financial institutions grow their business by helping build long-term, loyal relationships with engaged customers who are much more likely to turn to your brand for their financial product needs.
NCR SelfServ 32 Lobby Interactive Teller

Change your branch network
distribution strategy
Cost-effectively deliver a face-to-face branch teller experience to your customers via the ATM, anywhere, anytime. Designed to provide remote assisted service, Interactive Teller enables creative new branch network distribution strategies, getting you closer to your customers across existing, new and alternative markets.

Download Brochure

NCR SelfServ 34 TTW Drive Up Interactive Teller

Change your branch network
distribution strategy

Cost-effectively deliver a face-to-face branch teller experience to your customers via the ATM, anywhere, anytime. Designed to provide remote assisted service, Interactive Teller enables creative new branch network distribution strategies, getting you closer to your customers across existing, new and alternative markets.

Download Brochure

NCR SelfServ 38 Island Drive Up Interactive Teller

Change your branch network
distribution strategy
Cost-effectively deliver a face-to-face branch teller experience to your customers via the ATM, anywhere, anytime. Designed to provide remote assisted service, Interactive Teller enables creative new branch network distribution strategies, getting you closer to your customers across existing, new and alternative markets.

Download Brochure

NCR SelfServ 81 Lobby Interactive Teller

Transform – NCR Interactive Assisted Teller enabled. Connect consumers to the efficient delivery of convenient live teller services from the ATM across extended hours and locations.
Attract – Infinity Display: supports multi-touch. 15” or 19” LCD screen. Integrated customized branding opportunities for financial institutions.
Engage – Supports NCR CxBanking SW platform – includes personalization and targeted marketing opportunities. Enable the omni-channel experience. Engage mobile first consumers.

Download Brochure

NCR SelfServ 84 TTW Drive Up Interactive Teller

Transform – Ready out of the box to work with NCR Interactive Teller Assisted Service Software, enabling efficient delivery of convenient live teller service across extended hours and locations
Attract – Infinity Display: supports multi-touch. 15” or 19” LCD screen. Integrated customized branding opportunities for financial institutions.
Engage – Supports NCR CxBanking SW platform – includes personalization and targeted marketing opportunities. Enable the omni-channel experience. Engage mobile first consumers.

Download Brochure

NCR SelfServ 82 Lobby Interactive Teller

Transform – NCR Interactive Assisted Teller enabled. Connect consumers to the efficient delivery of convenient live teller services from the ATM across flexible hours and locations.
Attract – Infinity Display: supports multi-touch. 15” or 19” LCD screen. Integrated customized branding opportunities for financial institutions.
Engage – Supports NCR CxBanking SW platform – includes personalization and targeted marketing opportunities. Enable the omni-channel experience. Engage mobile first consumers.

Download Brochure

NCR SelfServ 34 TTW Walk Up Interactive Teller

Change your branch network
distribution strategy
Cost-effectively deliver a face-to-face branch teller experience to your customers via the ATM, anywhere, anytime. Designed to provide remote assisted service, Interactive Teller enables creative new branch network distribution strategies, getting you closer to your customers across existing, new and alternative markets.

Download Brochure

NCR SelfServ 88 Island Drive Up Interactive Teller

Transform – NCR Interactive Assisted Teller enabled. Connect consumers to the efficient delivery of convenient live teller services from the ATM across flexible hours and locations.
Attract – Infinity Display: supports multi-touch. 15” or 19” LCD screen Integrated customized branding opportunities for financial institutions
Engage – Supports NCR CxBanking SW platform – includes personalization and targeted marketing opportunities. Enable the omni-channel experience. Engage mobile first consumers.

Download Brochure

NCR SelfServ 84 TTw Walk Up Interactive Teller

Transform – NCR Interactive Assisted Teller enabled. Connect consumers to the efficient delivery of convenient live teller services from the ATM across flexible hours and locations.
Attract – Infinity Display: supports multi-touch. 15” or 19” LCD screen Integrated customized branding opportunities for financial institutions
Engage – Supports NCR CxBanking SW platform – includes personalization and targeted marketing opportunities. Enable the omni-channel experience. Engage mobile first consumers.

Download Brochure

ATM/ITM Security Solutions

Customized Service Concepts, LLC is a TMD Security Solutions authorized partner/reseller. TMD Security is the global leader for Anti Skimming Solutions protecting over 350,000 ATMs. We offer solutions to fit on any make or model ATM including (but not limited to) NCR, Diebold and Hyosung ATMs. We offer anti skimming solutions and “deep insert skimming” solutions for both motorized card readers and dip style card readers at a price that makes sense.

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ATM Kiosks/Surrounds/Canopies

Heritage Industries

Customized Service Concepts, LLC has partnered with Heritage Industries, the world leader in ATM kiosk manufacturing, to offer a complete product line for a variety of walk-up and drive-up ATMs. Our offerings include customized surrounds, backdrops, sign canopies enclosures, panels, wraps and toppers to allow for the perfect fit to meet your needs for all ATMs: island, through the wall for free-standing. Our sales and installation teams will work with you to design, plan, deliver and install a product with a professional image to enhance your financial institution’s ATM

Whether it is business at a drive-up window or the need to complete transactions from a remote location, Customized Service Concepts has the solution for you.  You are sure to be impressed with our top-notch installation and service teams, too.

Sterling ATM

Customized Service Concepts, LLC has partnered with Sterling ATM, the leading designer and manufacturer of surrounds, enclosures, toppers, canopies and kiosks. Sterling ATM is a full, turnkey provider, from design services to manufacturing and installation. At Sterling, they combine experience and creativity to develop the highest quality ATM products, and customize them for compatibility with leading financial service technologies. Whether you are searching custom ATM designs or standard products, Sterling ATM has the proven experience to assist you.

Sterling ATM aims to discover the brand and design essentials that will propel your brand identity across platforms.

Take a look at some of the products we offer

Teller Cash Recycler

CSC is proud to offer teller cash recycler solutions. This product will reduce your tellers’ time spent balancing their drawer and counting cash, by managing and optimizing the flow of cash in the branch.

ARCA Cash Recycler

Customized Service Concepts, LLC offers the ARCA CM18 EVO Teller Cash Recycler. The CM18 Evo is built upon the same CM18 platform banks and credit unions have relied on for years. This sleek machine includes an updated bill reader that more accurately detects counterfeits and significantly increases note acceptance which dramatically reduces transaction time.

The CM18 Evo frees your staff to deliver premium customer service by automatically counting, depositing and dispensing cash many times faster than a teller without human error.

Designed to adapt to a retail banking landscape that is in a constant state of change.

CM18 Evo Quick Specs:

  • 3.5” operator touch screen interface
  • Modular note storage allows for multiple configurations based on capacity needs
  • Simultaneous processing of up to four currencies
  • ARCA Care remote service plan
  • Lighting system on input/output bins for customer usability
  • Lockable upper track for customer applications
  • Shutter system option available
  • Capacity of $85,000 to $200,000+ depending on configuration
  • Deposit/dispense in batches of up to 200 notes without limits per transaction
  • Full image sensors for visible, UV & IR light plus magnetic and ultra sound sensors
  • RS232, USB 2.0 and TCP/IP connectivity

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MoniSafe 500

Customized Service Concepts, LLC offers the Hyosung Teller Cash Recycler. The MoniSafe 500 greatly improves the automation of cash transactions, allowing tellers to provide more customer-centric service and increase cross-selling of bank products and services.

Self-Auditing

The MoniSafe 500 provides the option to self-audit its content without the need to physically remove cash from the unit. Cash in each recycling cassette is counted and audited by first moving it to the overflow cassette and then back to the original cassette.

External Transit Cassette

Experience a more secure and efficient cash management environment. Cash can be directly loaded from and unloaded to an external transit cassette, decreasing manual cash handling, risk for branch personnel and fraudulent activity. The external cassette may be used to transfer cash to other MoniSafe 500 and Monisafe 400 recyclers or Hyosung branch transformation terminals or simply stored in the branch vault for later use.

Compatability

The MoniSafe 500 intelligent cassette storage technology allows for internal cassettes to be configured in different combinations, thus accommodating a wide range of branch cash models.  Cassettes are interchangeable among other MoniSafe 500 cash recyclers and other Hyosung branch transformation terminals.

Coin Placement

Coinstar

Customized Service Concepts, LLC offers the first Coinstar® kiosks to provide a hassle-free solution for your customers’ coin-counting needs without inconveniencing staff or the bottom line. Coinstar® is the first completely Outsourced Solution for the financial marketplace

With nearly 20,000 kiosks worldwide, Coinstar recycles 43 billion coins every year, making us not only a clear industry leader but the best coin-counting solution. And we provide your customers with options to turn their loose change into cash, a NO FEE eGift card, or a charity donation. And now they can even deposit the coins directly in to their checking or savings account.*

Coinstar provides turnkey Outsourced Solutions that will strengthen existing customer loyalty, increase deposits, and attract and retain new branch traffic. There are no maintenance fees and zero capital outlay; the entire fleet of kiosks is owned, maintained, and serviced by Coinstar.

With Coinstar kiosks, financial institutions benefit from:

  • Increased customer satisfaction and loyalty
  • Improved staff efficiency
  • Hassle-free, turnkey coin pickup and processing service
  • Protection from loss by eliminating short coin rolls
  • The highest degree of voucher security in the industry
  • Exceptional uptime and unlimited free technical support
  • Machine-specific accounting reports, available weekly and monthly

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Financial Instant Issuance

Entrust Datacard Solutions

Customized Service Concepts, LLC offers Entrust Datacard Financial Instant Issuance Solutions. We offer everything you need for a successful instant card issuance program, including software, hardware, supplies, deployment options and a full range of consultative services and technical support. Whether you’re driven by card type, deployment model, or a combination of factors, Entrust Datacard is with you every step of the way. Our team of experts can help you plan, pilot and implement the right program for your operation—from the control of an on-premises solution, to the easy scalability and management of cloud or something in between.

Consumer preferences are changing—and instant issuance bank cards align perfectly with what they want – instant purchasing power. Delivering a card on-the-spot means the freedom to spend when and how they want without disruption.

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Mobile Video Collaboration

POPio Video Banking Solutions

Customized Service Concepts, LLC offers POPio Mobile Video Collaboration Solutions. Your products and services are being sold on your website, but what happens when consumers can’t find the information they are looking for? They start searching other places. Educate and reduce friction with customized video banking links embedded directly into your website.

Built for Financial Services, by Financial Service companies. Everything designed into the platform has been developed with your peers or been adapted based on user research in the Financial Service Industry. Clients are utilizing video banking to do the following:

Consumer Lending                                                      Auto Loans

New Account Opening                                                 General Account Servicing

Commercial Lending                                                    Mortgages

Multi-Lingual Services                                                  Wire Verification

Branch Replacement                                                    Saturday Hours

Extended Hours                                                           …..And More!

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Drive Up Equipment

Teller Audio / Video

Customized Service Concepts, LLC has the solution for your teller Audio/Video needs. Our innovated systems offer high quality sound clarity which allow for your customers and tellers to have a clear conversation. Our Audio/Video systems can be and can be expanded from 1 lane to multiple lanes with a simple plug in expansion card.

Whether it is business at a drive-up window or the need to complete transactions from a remote location, Customized Service Concepts has the solution for you.  You are sure to be impressed with our top-notch installation and service teams, too.

DRIVE-UP PNEUMATIC TUBE SYSTEMS

Customized Service Concepts, LLC offers a variety of pneumatic tube systems to fit your needs and expand the reach of your business. Our quiet systems and two-way audio/video deliver the personal touch that keeps your customers satisfied. Our systems are equipped with dual controls that enable easy access for both small and large vehicles. Our technicians are fully trained to installed and service all makes and models to ensure maximum efficiency for all lanes.
Whether it is business at a drive-up window or the need to complete transactions from a remote location, Customized Service Concepts has the solution for you.  You are sure to be impressed with our top-notch installation and service teams, too.

Bullet-Proof Windows

Customized Service Concepts, LLC offers UL rated bullet resistant vision windows. They are manufactured using a durable stainless steel frame and bullet resistive glass for ideal appearance and to tolerate all weather conditions. Our bullet resistant windows are available in 3’x5’, 3’x6’, 3’x10’, 3’x12’ and 3’x15’ along with customized sizing. We also offer commercial grade window shades with easy-to-use chain driver roller type mechanisms.

Transaction Deal Drawers

Customized Service Concepts, LLC has a solution for your transaction drawers that officer maximum security and ease. Our systems have heavy-duty rail systems that are designed for high volume use and optional built in heaters for comfortable use in colder weather. For ease of operation we offer push button electric operation and manual override should there be loss of power. Our systems are designed for both new installations and replacement of older models. Our maintenance teams are fully trained to ensure proper installation and service on all makes and models of deal drawers.

Under Counter Steel

Customized Service Concepts, LLC offers a variety of under counter steel products to meet your needs. Our offerings allow for upgrades and conversions of existing pieces as well as new branch configuration. The under counter steel products are all welded, and all steel units manufactured with materials and workmanship of the highest quality as measured by industry standards.

The CSC team will work with you to design a secure and functional product that will be efficient and long-lasting. Multiple color options are available to complement the décor of your location.

Night Depository

The deposit systems offered by Customized Service Concepts, LLC are designed for maximum security and ease of use for both your customers and your associates. Our systems are UL Laboratories Listed to be resistant to “fishing” or “trapping” attacks for deposits. A balanced rotation design permits ease of manual operation and the specially designed “release action mechanism” produces a positive sweep of contents to prevent jamming or binding. The maintenance-free stainless steel exterior allows for endurance and a professional appearance. We can accommodate any size receiving chest to accommodate your needs. We also offer replacement or upgrade options that require little to no structural changes to your existing building. Our sales and installation team will work with you to achieve the desired result.

Safe Deposit Boxes

Customized Service Concepts, LLC offers Safe Deposit Boxes manufactured by the industry leaders. We supply a full range of deposit boxes and lockers to satisfy all your security requirements. Options include stainless steel, modular aluminum and custom safe deposit boxes. Changeable numbering systems allow for future expansion. From matching existing units to building a new facility or branch – CSC will meet your needs.

Safes

Customized Service Concepts, LLC offers the finest and toughest UL Listed steel plate and composite safes. Our safes are designed to meet the highest security standards. Available in right or left swing doors, the interiors can be configured with shelves, cash lockers, teller and pull out drawers for organization to meet your financial institution’s needs.

The CSC, LLC sales and installation teams will work with you to customize a safe in size and security rating with a layout that works best for your solution.

Kaba-Mas Locks

The Auditcon® family of electronic locks was developed to address the security requirements of a broad range of retail, commercial and industrial markets. Utilizing the award-winning PowerStar™ technology, the Auditcon’s security cannot be compromised by outside manipulation and provides unprecedented audit capability, making it an effective deterrent to internal theft.

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Coin & Currency

Customized Service Concepts, LLC offers coin and currency solutions – both equipment and equipment maintenance. Our sales team will work with you to find the equipment to meet your financial institution’s needs.

Refurbished Equipment

We at Customized Service Concepts, LLC know that budgets don’t always allow for the purchase of new equipment. We offer refurbished equipment for this type of situation, providing options to purchase a variety of refurbished equipment: ATMs, Drive Up Equipment, Under Counter Steel, Safes, Night Depositories, Safe Deposit Boxes and Coin and Currency Equipment. Our sales team will work with you to find products to meet your financial institution’s budget and needs.

Vaults

Customized Service Concepts, LLC has partnered with some of the industry leaders to meet your vault needs. Modular vault panels are constructed of high strength concrete and steel. Modular vaults are more cost effective than poured in place vaults allowing for expansion and/or relocation if needed.

Our vault doors combine the ultimate in security with architectural styling. The concrete and steel core panel interior covered by a stainless steel exterior provides the maximum security with an attractive and timeless appearance.

Our sales and installation teams will work with you to design custom vault solutions, so odd shaped rooms or special heights can be accommodated.

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Customized Service Concepts, LLC

51 Ozick Drive, Suite 101
Durham, CT 06422
800-341-8641

18 Cote Ave, Suite 13
Goffstown, NH 03045