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A message from Customized Service Concepts, LLC about COVID-19
As we face these uncertain times with unknown impact to our communities, our hearts go out to all who have been affected by the outbreak of coronavirus (COVID-19). At CSC, LLC, nothing is more important to us than the safety and wellbeing of our employees, customers and their families. We have been closely monitoring all of the news and available information regarding the coronavirus from credible sources including the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO), so that we could have the accurate information we need to make the best decisions for our employees and our customers. The steps below are some of the actions that CSC, LLC is taking to help prevent the spread of the virus without interruption to our business.
Operational and Employee Care:
- CSC, LLC has implemented daily sanitation of all facilities and offices.
- Restricted access to our facilities from employees and vendors
- Requiring all employees to follow strict health and safety guidelines such as mandated frequent hand washing, full sanitation of equipment and surfaces.
- Provided field employees with sanitation kits and instructions on when/how to utilize the cleaning materials.
- The health and wellness of our customers and employees is a priority and CSC, LLC employees have been instructed to observe CDC recommended health and safety guidelines and travel guidelines.
- CSC, LLC has in place business continuity and disaster recovery procedures to ensure continued operation as circumstances permit.
- CSC, LLC is monitoring our supply chain and service delivery operations and will provide updates as needed. All our vendors have ensured that there are no supply chain delays at this time.
- We have several, fully staffed geographical footprints in New England. Should one footprint experience stoppage or delays, staff from other footprints are prepared to fill in as needed.
- We have implemented flexible worksites (telecommuting) and flexible work hours (staggered shifts).
Our Executive Team will continue to monitor this very fluid situation and will make quick, appropriate decisions based on the circumstances, with the protection of our employees and customers in mind. We are in this together and we are so grateful for our CSC, LLC employees and customers. Please stay safe and healthy.
Executive Team
Customized Service Concepts, LLC
Durham, CT 06422
800-341-8641
18 Cote Ave, Suite 13
Goffstown, NH 03045