RemoteView

ATMs/ITMs run a Windows computers internally, just as your personal computer needs security patches, so do ATMs/ITMs. With ATMs/ITMs capturing your customer’s bank account and financial information this is extremely vital. Microsoft releases security patches on a monthly basis. Unfortunately, too many financial institutions don’t deploy these patches regularly. By not updating the patches on a schedule can lead to unstable systems and out-of-compliance ATMs/ITMs, as well as making you vulnerable to outsiders hacking into your network.

RemoteView ATM/ITM Patch Management Module will ensure all your ATMs/ITMs remain in compliance by regularly receiving Windows updates and service packs. We will provide a detailed quarterly audit report of continuous updates and patches that you can provide to your auditor so when you are audited you can easily provide documentation of what has been conducted on your equipment.

Reduce Risks from Outside Hackers!

• Monthly Windows security updates and service packs installed automatically
• Alleviate all internal installs
• Full quarterly reports satisfy ATM/ITM compliance for Auditors

How secure are the connections we use for access?

Security is our #1 focus. Our SOC 2 Type 2 audit confirms that we follow a set of pre-defined benchmarks for security, availability, and confidentiality. We use AES 256 bit encrypted VPN connections, which are considered among the most secure available: AES (Advanced Encryption Standard) is used by the U.S. government to protect classified information and is implemented in software and hardware throughout the world to encrypt sensitive data. In addition, we test for vulnerability every month.

Do you deploy Microsoft Patches during the day or at night when the ATM/ITM is less likely to be in use?

We can customize the schedule to best suit your needs.

Can a patch take the ATM/ITM out of service?

We test every patch on every ATM/ITM. In the unlikely event that a patch takes an ATM/ITM out of service, we can roll back the patch to restore the ATM/ITM to service.

ATMs/ITMs run a Windows computer internally, just as your personal computer needs security software, so do ATMs/ITMs. With ATMs/ITMs capturing your customer’s bank account and financial information this is extremely vital. Ever since Microsoft discontinued support for older versions of Windows, the biggest threat to your ATM/ITM network is malicious attacks targeted to ATMs/ITMs. Having RemoteView ATM/ITM Security Suite installed on your ATM/ITM, we can prevent attacks.

Rest Easy Knowing your ATMs are Protected:

• We use the industry-leading anti-malware and trusted applications software available
• Your institution is in compliance with the Payment Card Industry (PCI) Data Security Standard, (requirements designed to ensure that ALL companies that process, store, or transmit credit card information maintain a secure environment)
• ATMs/ITMs are protected by a firewall
• Fully managed security policies including full quarterly reports for your audit trail
• Preventative USB stick read/write control
• Malware has the ability to mutate as frequent as hourly, this makes signature-based prevention tools obsolete
• Preventative USB/DVD application auto-start control

What Anti-Virus and Anti-Malware definitions do you use?

We use CylancePROTECT, an integrated threat prevention solution combining the power of artificial intelligence (AI) to block malware infections with additional security controls safeguarding against script-based file-less memory and external device-based attacks.

How do you prevent malicious or unintentional threats?

Combing RemoteView Security+ and CylancePROTECT will provide the most secure environment. Unlike traditional endpoint security products relying on signatures and behavior analysis to detect threats in the environment, uses AI to identify and block known and unknown malware from on endpoints

• Delivers prevention against common and unknown (zero-day) threats without a cloud connection
• Continuously protects the endpoint without disrupting the end-user with unmatched effectiveness, minimal system impact, and zero-day prevention, CylancePROTECT safeguards endpoints and organizations from compromise

How secure are the connections you use for access?

Security is our #1 priority! The SOC 2 Type II audit confirms we follow a set of predefined benchmarks for security, availability, and confidentiality. We use AES 256 bit encrypted VPN connections, which are considered among the most secure available: AES (Advanced Encryption Standard) is used by the U.S. government to protect classified information and is implemented in both software and hardware throughout the world to encrypt sensitive data. In addition, we test for vulnerability each month.

Why is Traditional White Listing Protection not enough?

White Listing simply checks the application’s ID and allows the application to run with no further controls. This lack of further monitoring results in possible “zero-day” vulnerabilities, which could turn the trusted application into a malicious application in run-time. The exploited White Listed application could easily alter system configurations, drop file-less code into the system via registry configurations to defeat the White Listing, and become persistent on the ATM/ITM. This approach to security does not defend against zero-day or other unknown vulnerabilities and requires signature and rule updates. Until these updates are applied, the ATM/ITM is at risk.